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Sightseer
Posts: 1
Accepted Solution

Issues with my GoPro Hero 5 Black

I just used my Go Pro for the first time, and it wouldn't get off video mode. I turn it on, it automatically starts recording a video and when I stop the video, it saves and turns off.

It briefly started working again and I managed to take a bunch of photos, but then when I went to use it again later it did it again and I haven't been able to get it working.

What is going on? I'm pretty annoyed since I am on vacation and really wanted to take photos but couldn't since my camera doesn't work.


Accepted Solutions
GoPro Community Manager
Posts: 5,853

Re: Issues with my GoPro Hero 5 Black

@plyecats - Try pressing the Mode button on the side. It should turn on. Then, you can switch from video to photos or whatever you want to shoot using the menu on the back (just press on the icon of the camera and the options will come up).

 

Jeff

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All Replies
Adventurer
Posts: 8,928

Re: Issues with my GoPro Hero 5 Black

that red button is not an on button, its a shutter.  you press itto take to record, also you press it for  a pre program feature called quikCapture.  turns on, records, saves, turns off.  video is by defauly go to prefrence and change default, then you be saying my camera starts in photo and can not take video....

 

 

GoPro Community Manager
Posts: 5,853

Re: Issues with my GoPro Hero 5 Black

@plyecats - Try pressing the Mode button on the side. It should turn on. Then, you can switch from video to photos or whatever you want to shoot using the menu on the back (just press on the icon of the camera and the options will come up).

 

Jeff

Explorer
Posts: 11,174

Re: Issues with my GoPro Hero 5 Black

@plyecats

Quick Capture is a default setting (press the top button and the camera starts recording).  For you, it might be best to turn off this setting.

Adventurer
Posts: 8,928

Re: Issues with my GoPro Hero 5 Black

if  you turn off quick capture you may deplete the battery on some cameras that is a concern each gopro hasa mind of its own.