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Sightseer
Posts: 1

Issues with iPad Pro via USB-C and Hero 7 black

[ Edited ]

Hello,

i ve got a problem when i want to transfert directly my footage on the iPad. When i connect both with the cable nothing happens. It’s charging but no transfert.

No problems with my fusion and my Mavic Air but nothing with the Hero 7.

I restore the camera but i ve got the same.

Somebody could give me an answer to help me ?

Thanks and have a good day.

GoPro
Posts: 12,121

Re: Issues with iPad Pro via USB-C and Hero 7 black

 

Hi @letrakeur

 

We suggest using the GoPro app in transferring the files to your iPad.  See: How to View, Copy, and Delete Media Using the GoPro App

 

For reference, you may also check this thread.

 

Thanks!

Ej

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Hiker
Posts: 12

Re: Issues with iPad Pro via USB-C and Hero 7 black

Bonjour, 

 

Est ce que les services technique peuvent confirmer qu'en connectant en USB-C un iPad Pro 2018 et la goPro 7 Black, il est possible de transférer les fichier en téléchargement sur l'iPad Pro ?

 

Merci pour la réponse.

Fabrice

 

GoPro
Posts: 9,394

Re: Issues with iPad Pro via USB-C and Hero 7 black

Hello @phabi. Such direct connection between the camera and the iPad Pro is not supported by the camera by design. Although some users observe that such connection works in transferring footage with other camera models, or with older camera firmware. the cameras are designed to import files/transfer files to mobile devices only through the GoPro App. Thanks!