Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-381084%22%20slang%3D%22en-US%22%3EIs%20the%20warranty%20international%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-381084%22%20slang%3D%22en-US%22%3EI%20bought%20a%20GoPro%20in%20the%20US%20and%20I%20am%20still%20here.%20I%20just%20replaced%20my%20GoPro%20as%20there%20were%20some%20issues%20with%20battery%20and%20rotating%20the%20screen.%20But%20I%20am%20leaving%20US%20in%20less%20than%20a%20month%20and%20I%20am%20afraid%20these%20problems%20will%20occur%20again.%3CBR%20%2F%3EIs%20my%20warranty%20from%20Best%20Buy%20valid%20in%20Europe%3F%20I%20live%20in%20the%20Czech%20Republic.%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-381084%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Reply
Highlighted
Sightseer
Posts: 1

Is the warranty international?

I bought a GoPro in the US and I am still here. I just replaced my GoPro as there were some issues with battery and rotating the screen. But I am leaving US in less than a month and I am afraid these problems will occur again.
Is my warranty from Best Buy valid in Europe? I live in the Czech Republic.
GoPro
Posts: 7,891

Re: Is the warranty international?

Hello @ondrejc33376. Yes, as long the camera is still within the warranty period. Even if you will be in Europe, you can connect with our Support team so they can assist you. The proof of purchase is a very important requirement so make sure to keep it with you. For any warranty claims, our Support team may be reached by phone or chat through https://gopro.com/help/ContactUs .