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Sightseer
Posts: 2
Accepted Solution

Is the serial number on the box?

It was stolen

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GoPro
Posts: 14,474

Re: Is the serial number on the box?

Sorry to hear about that, @spicycave24528. The serial number is printed on a sticker on the bottom of the camera's box. See https://community.gopro.com/t5/en/How-to-Find-Your-GoPro-Serial-Number/ta-p/398858 for a sample. 

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GoPro
Posts: 14,474

Re: Is the serial number on the box?

Sorry to hear about that, @spicycave24528. The serial number is printed on a sticker on the bottom of the camera's box. See https://community.gopro.com/t5/en/How-to-Find-Your-GoPro-Serial-Number/ta-p/398858 for a sample. 

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Sightseer
Posts: 2

Re: Is the serial number on the box?

Thank you so much is there anyway to give the serial number to GoPro to some how disable the camera?
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Adventurer
Posts: 13,356

Re: Is the serial number on the box?

Its not a cellphone, cable box or car. if it gets stolen all you can do is report to gopro.com/contactus page, gopro  should be able to look it up if you gave in the email and seriel for registration, if not then why  is Gopro  a company with POOR records?

 

The camera  can not be activated by  signals over the air to turn on and off, blocked etc, suprized you did not say can GoPro  monitor us through the camera to catch the thieves that stole it?

 

You can report to your Local authorities and insurance  and wish you the best of luck

 

Answer is No.