Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Sightseer
Posts: 1
Accepted Solution

Is my GoPro under warranty if waterlogged

I have only had my GoPro hero5 for 4 months and all of a sudden the display screen is full of water. Every door was closed and it should be waterproof but apparently not.
What Can I do to either fix or completely replace the camera?

Accepted Solutions
Highlighted
GoPro
Posts: 3,924

Re: Is my GoPro under warranty if waterlogged

Hi @nayummy09,

 

If you get in touch with our Support Team directly they will take a look at what happened and do their best to help out! You can get in touch by Phone or Chat: https://gopro.com/help/ContactUs

 

Best,

Ryan

View solution in original post


All Replies
Highlighted
GoPro
Posts: 3,924

Re: Is my GoPro under warranty if waterlogged

Hi @nayummy09,

 

If you get in touch with our Support Team directly they will take a look at what happened and do their best to help out! You can get in touch by Phone or Chat: https://gopro.com/help/ContactUs

 

Best,

Ryan