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Hiker
Posts: 9

Invoices request

[ New ]

Hi!

 

I need the invoices for these orders :

SO-3979669
MP-04392049

 

I don't understand why it's not available online, and I can't contact anyone on GoPro Support

 

My accountant thanks you in advance!


Accepted Solutions
GoPro
Posts: 25,135

Re: Invoices request

[ New ]

Hi @sprystorm3611

 

We have sent a copy to the same email address on the orders.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 25,135

Re: Invoices request

[ New ]

Hi @sprystorm3611

 

We have sent a copy to the same email address on the orders.

 

Thanks!

Ej

Hiker
Posts: 9

Re: Invoices request

[ New ]

Thank you !

GoPro
Posts: 12,917

Re: Invoices request

[ New ]

@sprystorm3611, if you have any further questions or concerns, please let us know. We're here to help.

Hiker
Posts: 9

Re: Invoices request

[ New ]

Hi !

I just noticed that I didn't received the invoice for the GoPro subscription, from september. Could you send it to my email address?

 

Buy the way, for my last order, I received the invoice without asking for it. Thank you, that's much better like that!

GoPro
Posts: 12,917

Re: Invoices request

[ New ]

@sprystorm3611, a copy of the invoice has been sent to your email. Let us know if anything else comes up.

Hiker
Posts: 9

Re: Invoices request

[ New ]

On my september bank receipt, I have 2 lines for GoPro:

- 329.99€ (you sent me this invoice)

- 49.99€

 

I need the invoice for the 49.99€

 

GoPro
Posts: 12,917

Re: Invoices request

[ New ]

@sprystorm3611, you may also get a copy of the GoPro Subscription bill when you log in to https://gopro.com/login then access Account Center (Billing info through Settings > Subscriptions).