Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-242181%22%20slang%3D%22en-US%22%3EInvoice%20Required%20for%20Clearance%20of%20order%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-242181%22%20slang%3D%22en-US%22%3EHi%20team%2C%20this%20regarding%20my%20order%20which%20already%20reached%20India.%20And%20according%20the%20FedEx%20guys%20in%20india%2C%20they%20require%20invoice%20for%20the%20of%20the%20product.%20Otherwise%20they%20won't%20deliver%20the%20same.%20Please%20help%20me%20out.%20It's%20a%20earnest%20request.%3CBR%20%2F%3E*Order%20Number%20-RW00161153%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-242210%22%20slang%3D%22en-US%22%3ERe%3A%20Invoice%20Required%20for%20Clearance%20of%20order%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-242210%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F75196%22%20target%3D%22_blank%22%3E%40toughsand56636%3C%2FA%3E%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ESorry%20but%20we%20don't%20have%20idea%20on%20how%20to%20handle%20those%20here%20in%20community.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIt%20would%20be%20best%20to%20ask%20or%20contact%20our%20customer%20support%20team%20directly.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThey%20can%20assist%20you.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EYou%20may%20contact%20them%20via%20phone%20or%20chat.%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ERegards%2C%3C%2FP%3E%0A%0A%3CP%3E-Jay%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 2

Invoice Required for Clearance of order

Hi team, this regarding my order which already reached India. And according the FedEx guys in india, they require invoice for the of the product. Otherwise they won't deliver the same. Please help me out. It's a earnest request.
*Order Number -RW00161153
GoPro
Posts: 3,505

Re: Invoice Required for Clearance of order

 

Hi @toughsand56636,

 

Sorry but we don't have idea on how to handle those here in community. 

It would be best to ask or contact our customer support team directly. 

They can assist you. 

 

You may contact them via phone or chat. https://gopro.com/help/ContactUs

 

 

Regards,

-Jay 

Sightseer
Posts: 1

Re: Invoice Required for Clearance of order

Hi Jay.. Same with me.. Did u obtain one?.. How do we get it cleared at customs
GoPro
Posts: 6,198

Re: Invoice Required for Clearance of order

Hello @durgaprasa8

 

Our Team here https://gopro.com/help/ContactUs will be able to help you. You may reach them by phone or chat. 

 

Thanks, 
Marius