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Sightseer
Posts: 1

Instabilidade

[ New ]
Olá, meu aplicativo da gopro apresenta inúmeros problemas, quando selecionou para capturar uma foto de um vídeo ele fica carregando infinitamente e mais nada, o App quik também está com problemas, quando selecionou para assistir algum vídeo ele sai do aplicativo do nada. Me ajudem, a câmera e aplicativos estão atualizados, nao sei mais o que fazer.

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GoPro
Posts: 23,212

Re: Instabilidade

[ New ]

Hi @livelyclif5072

 

What phone are you using?

The fix for Quik for Mobile app crashing when adding a photo is now available on Google Play Store.

Please install the latest version of Quik App (or update to it).

After updating, clear cache on the app (phone) settings (just clear cache and not clear data) & restart your phone.

Let us know how it goes.

 

 

Thanks!

Ej

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All Replies
GoPro
Posts: 23,212

Re: Instabilidade

[ New ]

Hi @livelyclif5072

 

What phone are you using?

The fix for Quik for Mobile app crashing when adding a photo is now available on Google Play Store.

Please install the latest version of Quik App (or update to it).

After updating, clear cache on the app (phone) settings (just clear cache and not clear data) & restart your phone.

Let us know how it goes.

 

 

Thanks!

Ej