08-14-2017 01:02 AM
08-14-2017 10:05 AM
Had a realization after posting, the problem is MTP. Thats a core bit of the system that they're unlikely to change. MTP is unfortunately just not fit for purpose.
The solution is to use a device that will mount it as Mass Storage instead. So I can take my microSD card out of my GoPro, put it in a chinse knockoff and boom, works perfectly through quick or the OS's file explorer. Same for a small sandisk card reader.
What 100's of removal/inserts will do to the port I dont know.
10-21-2017 03:36 PM
not sure if this was stated yet, but I've been working with GP support without success. My JPG files always had the correct created date, but the MP4 or WAV files were always when I imported them. Then I did some testing and found out that if you import using the camera they save with the correct created date. I tested importing using the SD card for the same files and again had the wrong created date and time of when I imported. Hope this helps anyone else looking for an answer!
11-12-2017 10:24 AM
My experience seems to match yours: If I imported videos directly from the GoPro via GoPro Studio or (nowadays) Quik, they always (or at least usually) kept the correct "created date," but if I imported them directly, that date got all boogered up. For my Hero4 Silver, they were typically saved as something like 431 days earlier than they were actually created.
Last week I went through and used the Quik software's "Adjust Date" feature on dozens of videos, thinking I'd permanently fixed the dates that got screwed up. I also renamed the folders in Windows Explorer so they had the correct YYYY-MM-DD format. But today when I opened Quik, the dates on all the videos were still the incorrect dates (in Quik itself), even though they are still correct in Windows Explorer. Argh.
So my question is: Even if you can (supposedly) retain the correct dates if you import using Quik, how can you ever really fix incorrect dates in Quik so you can actually find anything?
11-22-2017 09:21 AM
A clarification and follow-up to my post of a few days ago:
At least some of my videos started out with wildly inaccurate creation dates because my Hero4 Silver's internal calendar got reset, sometime after I set it correctly when I first got the camera. I *know* I didn't change any of those settings myself, but the reality is, they got changed somehow, so I ended up with many "created" dates of January 2014, despite not buying the camera until January 2015. Ugh.
Regardless of the possible causes of those incorrect creation dates, I'd like to share a stop-gap, partial solution that I've found helpful. Elsewhere on the internet I found a tool called BulkFileChanger, which allows you to edit the "created" date of a file. Once you do, then Quik will sort and find things correctly. It doesn't require installation (you just download the file and then run it on demand), it's pretty easy to use, and best of all, it doesn't seem to do anything other than exactly what you tell it to do (ahem, GoPro!). The drawback is you have to have some idea of when the files were actually created, or rather you simply have to accept that whatever date you choose will become the new date. Screenshot of interface is attached. The program creator's website describes how to use it.
I almost don't want to post this because it might influence GoPro to conclude they don't need to fix the underlying problem(s), but since that seems unlikely anyway, I figured I might as well ... Hope someone else can benefit from my experience.
11-29-2017 05:38 PM
Saw this thread while searching for answers yet again tonight. Just wanted to let everyone know that I uninstalled the GoPro app, reinstalled, and videos are now importing with correct time stamp.
11-29-2017 09:16 PM - edited 11-29-2017 09:21 PM
This is a pretty frustrating situation for all of us to deal with. Curious, did you delete the GoPro app from your phone or desktop? I'm going to try both, but was curious to know what worked for you.