09-27-2017 09:57 AM
If you are selling direct and offer a discount then you should charge sales tax on the discounted amount. It would be different if you were a retailer selling a manufacturers product where the manufacturer was offering the discount then reimbursing the retailer.
Not impressed that I can only call the phillipines. Support and service used to be in the USA!
Camera made in China and service and support in the Phillipines by people who understand little English and just rely on scripts is not satisfactory.
09-27-2017 10:08 AM
so you're saying you are charged tax on a full retail priced camera a 500 and tax on that not on a sale price.
support has always gone to third party a lot cheaper to have 3rd party then to pay a real company empoleyer
09-27-2017 12:27 PM
I'm sure what he is talking about is the 20% discount given to GoPro Plus subscribers on accessories. The discount is applied after the sales tax is applied. Tax codes vary by state and can get tricky when dealing with discounts. In general, the tax should be based on the discounted item price. The problem GoPro might have is it's not a discount that is offered to everyone but is technically purchased through GoPro Care. I'm not going to pretend that I understand all of the in's and outs to this, but I suspect this might be the reason.
Personally, I think retailers passing on the sales tax to the consumer should be illegal. It's not the customers tax. It's a tax for selling goods or services to that States citizen. Sin and Luxury tax aside, the basic premise of the tax is if you profit, you owe a percentage to the government. At the end of the year, companies are expected to pay that percentage of their profits. What we as a society have accepted, is that the companies charge is for the goods and then charge us for the tax they are expected to pay for that profit.
If passing this tax to the consumer was illegal, we the consumers would probably not see much difference in our out of pocket expenses, but the government would see an increase in funds through taxes.
Under the current system and using a 10% tax. Item cost $100 + 10%tax = $110 ($10 goes to government)
If passing tax to consumer was made illegal the seller would probably just increase the cost of the item $110 + (no tax to consumer) = $110. However, the tax the seller would pay to the government would be 10% on $110 ($11 goes to government). This might not seem like much, but with the millions of transactions and billions of $ accrued, States would make a tremendous amount of money they are not seeing now to spend on infrastructure, jobs, education, public safety,...
I don't know why we allow the current system.
But, this is a community GoPro forum and not the place for this discussion. Which also needs further clarification for some so I'll state it again, This Is A Community Support Forum. We Do Not Sell or Tax Anyone Who Buys Products From GoPro. We Are Just Users of the Product. If you have a question on best settings or are having an issue with your camera, we are happy to help. If you just want to complain or have feedback for GoPro, use this link https://gopro.com/feedback
09-27-2017 05:29 PM
I am in Wyoming so the MSRP should show then less discount and then the sub-total. The tax needs to be applied to that discounted sub-total at 5% current rate. Coming from the UK to Wyoming and starting a business in 2003 I had to set up my sales tax charges according to the rules.