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Sightseer
Posts: 1
Accepted Solution

Incorrect password

I have goot a I've got a GoPro HeroSession 5 and when I try to connect it to my iphone it says incorrect password. However i know that this is the correct password. Why is this?

 

Thanks


Accepted Solutions
GoPro Community Manager
Posts: 5,862

Re: Incorrect password

You should be able to pair it without needing to input the password. Here's a video I shot of the pairing process...

 

 

If you're still having issues though, please reach out to our Support team at https://gopro.com/help/PKBContactus and we'll get you connected.

 

Thanks,

Jeff

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All Replies
Tourist
Posts: 7

Re: Incorrect password

same to me, i write the correct pass and ask me again and again and again......

GoPro Community Manager
Posts: 5,862

Re: Incorrect password

You should be able to pair it without needing to input the password. Here's a video I shot of the pairing process...

 

 

If you're still having issues though, please reach out to our Support team at https://gopro.com/help/PKBContactus and we'll get you connected.

 

Thanks,

Jeff