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Hiker
Posts: 8

Impossible to contact support

[ New ]

HI everybody,

 

I'm am a GoPro.com user and I cannot get even a chatting agent in 2 days...

Always "Sorry, all agents are helping other customers right now. Please try again later."

 

Not really nice


Accepted Solutions
GoPro
Posts: 25,955

Re: Impossible to contact support

[ New ]

Hello @robertob58208

 

 

We see that you were able to reach out to Support through chat .

If you have further questions regarding your case please let us know or follow up with Support at https://gopro.com/help/ContactUs

 

Our team is currently working through a volume of contacts, response time may be slightly longer than usual. We appreciate your understanding.


Thanks!

Ej

 

View solution in original post


All Replies
GoPro
Posts: 25,955

Re: Impossible to contact support

[ New ]

Hello @robertob58208

 

 

We see that you were able to reach out to Support through chat .

If you have further questions regarding your case please let us know or follow up with Support at https://gopro.com/help/ContactUs

 

Our team is currently working through a volume of contacts, response time may be slightly longer than usual. We appreciate your understanding.


Thanks!

Ej