Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Is your GoPro gear up to date? Check to see If it is on our Update page.
Posts: 1

Imposible contactar atención al Cliente

[ New ]

Recibi ayer la Hero 8 y me ha decepcionado, se calienta mucho y apenas graba 40 minutos a 1200 con wifi y gps apagado, quiero devolverla pero imposible contactar  con atencion al Cliente.

Posts: 25,237

Re: Imposible contactar atención al Cliente

[ New ]

Hi @miguelrube365


Sorry for any trouble caused.

What SD card are you using?

If you haven't yet, please update the camera manually. See

Let us know how it goes.

If it's still the same, please reach out to our Support Team through

You may submit a request for a callback through, or initiate a chat session with one of our representatives.


As this is a recent purchase, you may also refer to the same store/channel you got the camera from.