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Tourist
Posts: 2
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Import gopro fusion footage on pc (shutting down camera)

Hi all, i have trouble importing gopro fusion’s video on pc , i tryed the camera>Fusion studio import and it fails at putting togheder videos, so i tryed to use camera>folder , folder>fusion studio and it normally works.This time i recorded for a long time until the sd was full and when i try to copy the footage into a folder the camera, it shut down or lose connection. It looks like the camera can’t copy paste so much footage (32gb Sd), there is any way to fix it? It’s a “normal” issue or i need to use the warranty?

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GoPro
Posts: 13,878

Re: Import gopro fusion footage on pc (shutting down camera)

 

Thanks for getting back to us @boldpike21646

Updating through the app is possible if you  have an Apple device.

If not, a manual update is needed.
Please refer to this link: Software Update Instructions for Fusion

 

 

Thanks!

Ej

 

 

View solution in original post


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GoPro
Posts: 13,878

Re: Import gopro fusion footage on pc (shutting down camera)

 

Hi @boldpike21646

 

What OS are you using?

Please make sure that Fusion and Fusion Studio is up to date to the latest version.

You may also try uploading your files manually.

How to Import Media into the GoPro Fusion Studio App

 

 

Thanks!

Ej

 

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Tourist
Posts: 2

Re: Import gopro fusion footage on pc (shutting down camera)

Hi ej,

Thanks a lot, i have updated all the software on the pc (i’m using Windows 10) and on the fusion camera , i also swapped the connection from an usb 3.0 to a normal usb, now the connection it’s stable and i can import the footage , just a thing : I don’t own a sd reader , so i asked one to a friend to update the camera, it isn’t possible to update the camera by using the app ?
Highlighted
GoPro
Posts: 13,878

Re: Import gopro fusion footage on pc (shutting down camera)

 

Thanks for getting back to us @boldpike21646

Updating through the app is possible if you  have an Apple device.

If not, a manual update is needed.
Please refer to this link: Software Update Instructions for Fusion

 

 

Thanks!

Ej