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Sightseer
Posts: 2

Import Issues

[ New ]

I am having an issue exporting footage from my GoPro HERO8 Black onto my iPad Pro via a USBC cable. The iPad is on iOS 14.3 but the export process is intermittent at best. I am reading a lot of reviews saying people are having issues with this.

GoPro
Posts: 20,523

Re: Import Issues

[ New ]

Hello, @deftpike5676. The camera is not designed to import files directly (that is, via direct connection) to a mobile device. To import your media from the camera to the iPad, it would be best to use the GoPro App. 

Sightseer
Posts: 2

Re: Import Issues

[ New ]
Hi, the app is very glitchy. It doesn’t seem to work well when trying to connect to 2 GoPros at the same time. We cannot roll this option out to our clients when it is so intermittent.
GoPro
Posts: 28,708

Re: Import Issues

[ New ]

Hi @deftpike5676

 

Would you be able to test the camera with another device?

See if the same is observed.


Thanks!

Ej