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Tourist
Posts: 6

Imagem distorcida "pixelizada" na GOPRO MAX 360

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As gravações na Gopro Max estão saindo com a imagem "quebrada" e com pixelização escurecida. Como resolver isso? É algum ajuste de configuração ou algum problema de software?

 

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Accepted Solutions
GoPro
Posts: 21,087

Re: Imagem distorcida "pixelizada" na GOPRO MAX 360

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Hello, @fabioftd. Which phone are you using and which OS is it on? Does your phone meet the requirements for 360 support in the GoPro App? 

 

Does it matter which resolution settings the video was recorded in? Does this happen with other files? If you haven't yet, see if the same artifact/quality issue is observed when using the GoPro Player. This will help us isolate the source of the trouble. We hope to hear back from you. 

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Nomad
Posts: 179

Re: Imagem distorcida "pixelizada" na GOPRO MAX 360

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Salut,

 

Pour moi, ce serait plutôt un problème de logiciel. As-tu tenté de réinstaller le firmware manuellement ?

Nomad
Posts: 179

Re: Imagem distorcida "pixelizada" na GOPRO MAX 360

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Essaie de faire un enregistrement dans un environnement lumineux et un autre dans un endroit plus sombre.

Je me demande si c'est pas le passage entre une zone très sombre et une zone très très claire.

Tourist
Posts: 6

Re: Imagem distorcida "pixelizada" na GOPRO MAX 360

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Pensei a mesma coisa, vou tentar fazer isso!

Tourist
Posts: 6

Re: Imagem distorcida "pixelizada" na GOPRO MAX 360

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Acredito que esse não é problema, já fiz testes em diversas condições e o problema continua

GoPro
Posts: 21,087

Re: Imagem distorcida "pixelizada" na GOPRO MAX 360

[ New ]

Hello, @fabioftd. Which phone are you using and which OS is it on? Does your phone meet the requirements for 360 support in the GoPro App? 

 

Does it matter which resolution settings the video was recorded in? Does this happen with other files? If you haven't yet, see if the same artifact/quality issue is observed when using the GoPro Player. This will help us isolate the source of the trouble. We hope to hear back from you. 

Tourist
Posts: 6

Re: Imagem distorcida "pixelizada" na GOPRO MAX 360

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Samsung S20 (SM-G980F), Android 10
Tourist
Posts: 6

Re: Imagem distorcida "pixelizada" na GOPRO MAX 360

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Pensei a mesma coisa, vou tentar fazer isso!
Backpacker
Posts: 8,186

Re: Imagem distorcida "pixelizada" na GOPRO MAX 360

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The Samsung S20 has a graphical processer issue that's awaiting a fix.  Hence all owners with certain chipsets are finding this issue happening.  GoPro are trying to find a fix but the issue lies on the Samsung side and so far Samsung have not offered a fix.

Tourist
Posts: 6

Re: Imagem distorcida "pixelizada" na GOPRO MAX 360

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WTF 0.0

Is there any way then to edit the videos with quality?