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Sightseer
Posts: 2

Image capsized

[ New ]

Something happened to the image and subsequent files all broke too

 

GoPro
Posts: 15,659

Re: Image capsized

[ New ]

Hello @troyanov. Just to check, do you observe the same results when you playback the video directly in the camera? Does it also happen to all footage captured? What's the microSD card (brand and capacity) used?

Sightseer
Posts: 2

Re: Image capsized

[ New ]

In the camera video is broken too. Next footages after that part of video is broken. The audio of files is fine. microSD card is SanDisc Extreme128GB, photo attached.

microSD

GoPro
Posts: 30,715

Re: Image capsized

[ New ]

Hi @troyanov

 

If you haven't yet, try running a manual update.

Format the SD card before saving the UPDATE folder.

 

To help isolate the issue, it will be best if you can test another SD card.

See if the same is observed.

 

Thanks!

Ej