08-25-2017 11:07 AM
I also have the same tear at the same location.
I always try to take the camera our carefully.
Judging by the number of cases, it seems like a design flaw rather than a user mishandling.
08-25-2017 03:37 PM
In 10 months time there have been around seven people who have mentioned this issue. I'm not saying that there aren't more, however to say, "judging by the number of cases" actually seems to imply that it doesn't happen very often and is more likely due to mishandling.
08-25-2017 04:18 PM
My on'/off has a hole, over the rubber and I feel water can get in and where it can go in the camera somewhere ? so Ifeel it all depends where your tear is at. if asked I will simply leave as is and keep away from the eliments then be sorry.
11-20-2017 09:02 AM - edited 11-20-2017 09:03 AM
Sorry for the late response here! I was able to check in further about this and confirm that small cuts like that to the rubber material should not affect the waterproofing of the camera. The frame that the camera is mounted into is a tight fit. This kind of tearing can happen if the camera is pushed out forcefully or unevenly. It's important to carefully push the camera out, with both sides of the camera coming out evenly so as not to get one of the corners caught on the lip of the frame.
I hope that helps as a tip and also assures you you can still use your camera in the water!
called a bump
All depends if we had some one like you to tear open their outter shell we all would now. scuffs are nothing, it's the tear we need to be careful about, if it is near a seam or mode and shutter switch I worry. why I never dunked my cam. Saltwater can eat away if improperly not cleaned all the time. maintenenace is needed some soft oils or soap is awesome to keep the seal soft like vasoline wiped on and wiped off its about the film ,not the glob. harsh detergants or soaps be careful. goodyuck