07-08-2018 12:31 AM
With a functional battery, the camera don’t work. If I connect miniusb power supply the camera works, but if I put the battery while the power supply is connected, the camera shuts down and don’t turn on.
07-08-2018 05:14 AM
Hero 3 usb port is working, the usb cable as well, the charging port all good, when you plug in without the battery it lights up when the Mode on is pressed, Also via a computer the usb connection made? Only when you insert a battery it shuts down altogether and this problem came about when? After an update? out of nowhere?
Are the pins in the camera any way bent, touching or dirt, oxidized?
07-08-2018 05:29 AM
07-08-2018 05:47 AM - edited 07-08-2018 05:48 AM
The pins are good (no bent) and clean. Not oxided. The problem appeared after 6 months without use the camera (not update installed). No battery acid out of battery, so impossible inside the camera. The mode button not allows navigation inside gopro (only turn on and turn off)
Thanks . the cosmetics are good, great only other thing is maybe the internal bat is shot or a cap isstopping it from working, I call gopro and see if the warranty covers any of it?
photo is of a camera board not gopro camera board and they show a battery... in a circled red.
07-08-2018 06:34 AM
07-08-2018 06:52 AM
If you purchased at the Apple Store the yare quite good in dealing with Customers, you can set up for a phone call and talk to them about it.
If you purchased your camera from July of 2017 you are going t obe in warranty after July 2017 you are???? out of warranty, gopro will work with you on options their famous words for discounting on a newer model, as the Hero 3 is no longer a camera in production it's discontinued?
I find what works best. Apple, gopro, a repair center that fixes gopro's.