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Adventurer
Posts: 13,476

If I am looking to buy I do this first

If  I were New this is what I do first:

 

Research contact Sales, talk, chat,  Happy next step.

Contact Support,   happy next step.

Read and ask questions on the community, Happy.

 

Then you will be a proud owner of a camera.

 

Since most here don't do that you see all the issues in the world.   

 

Don't worry no one reads posts here they come on with their issues and move on.

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Hiker
Posts: 20

Re: If I am looking to buy I do this first

don't forget to research their customer service issues and replacement issues as well. If I would have known how bad they are, I would have never bought one of theirs

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Hiker
Posts: 18

Re: If I am looking to buy I do this first

Don't buy it. 

Read all topic - lot of problem with gopro. I am waiting 1 month for replace and still nothing. 

 

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GoPro
Posts: 9,989

Re: If I am looking to buy I do this first

Apologies for the inconvenience this may have caused you, @rosowka. We're working on resolving the issue with your camera replacement as soon as possible. Should you have further questions, you may reach out to our Support Team through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives. We appreciate your patience and understanding.