04-25-2018 12:14 AM - edited 04-25-2018 12:16 AM
I am a happy owner of Hero 3 and now I wanted to buy a Hero 6 but in only one day my dream is broken.
I will be brief:
- users complain about freezing problems: ok to buy microsd that work well .... unfortunately Hero 6 apparently is compatible with 2% of microSD (https://gopro.com/help/articles/block/microSD-Card-Considerations) embarrassing!
- users often complain about problems related to the LCD (burnt pixels and inhomogeneous screen) and assembly defects
- the battery can be irreparably blocked in the body of the Hero 6
- muffled audio recording
- the camera sometimes activates itself (perhaps due to non-voluntary voice commands) and discharges
- high battery consumption during use
- video problems with low light (poor image quality)
- waterproof but not scuba (those who used it in water up to 10 meters reported problems)
- unsatisfied customer reviews (source amazon.it = from 1 to 3 stars): Hero5 = 9%; Hero6 = 28%
What do I do? do I hold my Hero 3 tight?
Come on guys! this is not good...
04-25-2018 03:22 AM
LCD burnt pixels and assembly defects? If there is one, there is a one year warranty. I've personally never had one of these issues with three Hero6 cameras. Additionally, the number of reported issues are extremely rare.
Battery "blocked"? I've read a few comments on this. Questionable if SD card and battery where installed correctly by the user. Never had this issue personally, and again, 1 year warranty and relatively few reports of this issue.
Audio is not muffled. It does record at a lower decibel, but the audio is clear.
Early on there did seem to be reports of battery discharge. Recent updates have corrected charging/discharge issues. Extremely rare to have this issue reported. Again, 1 year warranty if you have camera issues.
Battery consumption is MUCH better than Hero3. Hero3 had the worst battery consumption so if you like your Hero3, you will not have issue with the Hero6.
Low light much better with Hero6. There were complaints of excessive image noise at higher ISO after the first update. This has been corrected. Hero6 outperforms Hero3. In fact, Hero3+, Hero4, and Hero5 outperform the Hero3 as well and all have a sharper lens. Hero6 outperforms all of them.
Camera is waterproof to these depths but you will want to use the Super Suit at high pressure. At lower depths there is increased pressure. If your not snorkeling, swimming, or involved in water sports like surfing or skiing, use the waterproof housing.
Amazon reviews that are negative. Some seem to be from a battery issue (unfortunate but easy to fix), faulty or incompatible SD card (easy to fix), user not updating to latest firmware (easy fix), packaging/shipping issues (nothing to do with GoPro or the camera itself and most likely shipper issue), about the app (nothing wrong with the app, but you can't please everybody), not even about the camera but GoPro in general (bad assumptions), the wrong camera (not even about the Hero6 at all), a complaint about no stabilization in 4K (um, it does 4K30 stabilized, just not at 4K/60), complaints about desktop software (not camera related), even a negative review from someone who didn't purchase the Hero6 but said he was a happy owner of a Hero3 but gave a one star review anyway......hmmmm.
Most of the complaints are prior to the updates and before the price drop.
I own several models of GoPro cameras (Hero HD, Hero2, Hero3 Silver, Hero3 Black, Hero3+ Black, Hero4 Silver, Hero4 Session, Hero5 Session, Hero5 Black, Hero6 Black and Fusion). I use, or have used, all of them extensively. Other than the Fusion (which is an amazing camera but a different category) the Hero6 outperforms all other GoPro cameras significantly. The Hero6 is a significant upgrade from the Hero4 or Hero5 and a HUGE upgrade from the Hero3.
But, at the end of the day, what does it matter what I think, or the 178 Five Star reviews on Amazon, 494 Five Star reviews on Best Buy (15 one star), Top Seller status on B&H photo, and the countless positive reviews have to say?
It's up to you if you want the best GoPro. By ordering from GoPro.com you get a 30-day money back guarantee and a 1-year warranty. GoPro will even give you $50 off if you trade in your Hero3. If you are this concerned, keep the Hero3 and test out the Hero6. If you don't like it, send it back. No problem.
The choice is yours.
04-26-2018 09:42 AM
@danielr15: It seems to be really impossible not to trip up on your comments as they appear within almost every thread this hub contained ever. While going randomly through more than 6k comments (Wow!) in your role as an obviously self-appointed deputy sherrif for any GoPro-related topics I wonder, if there's anybody out there except me who got a bit bored of your kind of first level support by now as well as of the fact that all products with a GoPro brand on it are automatically the greatest ones on the whole market ever in your objective opinion for sure. Did you ever had another opinion? What's your mission in here?
Probably you'll get a bit sad and you even might lose your meaning of life but GoPro's ship is a sinking one and deservedly so in my opinion. GoPro will be sold to Xiaomi or another investor. Everyone knows this. There have been so many unsolved issues on all those GoPro products and there are still enough annoying "features" left that'll probably never be resolved. I've owned many many GoPro products over the years and I'm a professional technician and not a dumb user giving a negative review after having played around with a product only a few minutes and than returning it, if something isn't working in a way as expected.
Nevertheless: Glad to read your comments within an upcoming "XIAOMI SUPPORT HUB"
04-26-2018 11:01 AM
So what I read at forums, how every one is a know it all. When its written in Stone that is when oops noted on a forum it is to be ....
so give a Xiaomi Yi Technolgy camera to Daniel and I bet he'll say WOW, and go back using his gopro.
04-27-2018 04:02 AM
Completely untrue, the audio is awful as are the design decisions (housing covers up the microphone) and cannot be mitigated with an external microphone unless you hang a brick off the side of the unit.
How are you supposed to use a gimbal with a huge external adaptor hanging off the unit?
04-27-2018 05:00 AM
Of course, when in windy environments the audio is "muffled" to reduce wind noise and due to there being less mics utilized. The OP was specifically stating that he, "wanted to buy a Hero 6" and asked, "What do I do? do I hold my Hero 3 tight?".
My responses are directed to the OP and the questions/statements posed. Compared to the Hero3 and the audio coffin housing it uses, and the fact that the Hero3 doesn't have wind reduction, the Hero6 has much better audio. The Hero3 can use a bluetooth adapter for a wireless mic, but this makes it incompatible with most gimbals. On the plus side, the Hero3 does use a much smaller adapter. As far as comparing the Hero3 to the Hero6, the Hero6 is a MUCH better camera.
I do agree with your point about the adapter and especially the lack of an audio solution when using a Gimbal (completely no-existent when it comes to the Karma Grip).
To the other post regarding my comments. I come to the GoPro Support Community to try and help people get the most from their GoPro products. The vast majority of people who come to this site have already made their purchase so my intention isn't to cheerlead for GoPro but rather just help those the best I can.
Unfortunately, there are some who are just sad pathetic trolls who take the time to come to the GoPro community website just to badmouth the company and products. I do not solely own or use GoPro products, but I am not classless enough to come to the GoPro community and badmouth the products or promote another brand. Likewise, I don't go to other brand's web page forums and badmouth their products or promote GoPro. Why? Because the audience is generally people who have already purchased the product. I don't tell people to not return their product if they are not satisfied, but I certainly do try to not say things that might make someone feel bad about spending their money on a product they might like and enjoy.
As far as the GoPro cameras that I use. I like them. They work very well for me and my purpose. In general, I don't have issues and those that I have had I have openly admitted to or sought advice/help on. Coincidentally, I originally came to this site because of an issue I was having with my Hero3 Silver.
What is most laughable is those who get fixated on things like how many badges, high fives, or post I might have. Does it make you feel inferior? You actually spend time "going randomly through more than 6k comments"? Your fixation on me is a little disturbing. Will you, " get a bit sad and you even might lose your meaning of life" if this site does go away and you wont have me and my post to troll?
Worse yet, although there has been little effort by others on this post to respond directly to the OP, it has morphed into an attack against me. Unfortunately, I have "fed the troll" with this response and undoubtedly it will be responded to with yet another laughably pathetic response. LOL