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Hiker
Posts: 6

I want to switch wifi band, but the preference is not displayed.

Hey everybody

 

I want to switch wifi band, but the “WI-Fi Band” setting preference is not displayed.

How can I do it?

 

HERO7 black, ver1.51

 

The support page has the following explanation ...

 

HERO7 Black, Silver & White

  1. Swipe down on the camera’s back LCD and tap Preferences
  2. Tap Connections and scroll down to tap on Wi-Fi Band
  3. Select 2.4GHz and attempt to reconnect to the camera.
Adventurer
Posts: 8,940

Re: I want to switch wifi band, but the preference is not displayed.

Does the preference on your camera shown ornot at all?  if not then I suggest to take a photo of it and post up, and then manually firmware flash again, if it still doesnot exist then please call   contactus on gopro'swebsite not smartphone mobile app.

Highlighted
Hiker
Posts: 6

Re: I want to switch wifi band, but the preference is not displayed.

Thanks for your comment

My Hero 7 reference screen has no WiFi band display as shown in the attached picture.

I will update the firmware manually, but other functions are fine.

( It is a little out of focus )

 

Display.png

Nomad
Posts: 572

Re: I want to switch wifi band, but the preference is not displayed.

hi,

 

strange!

mine is there.

 

Im with @fishycomics on the same page....the only I can think off is a manual software (re)update - the one you copy the new files  in the UPDATE folder on your microSD card....

 

please let us know the outcome.

 

robert

 

 

 

 

 

GoPro
Posts: 8,949

Re: I want to switch wifi band, but the preference is not displayed.

 

Hi @swiftstar46320

 

Please follow this link and proceed with the manual software update.

Instructions are listed after the email address and serial number page.

This should correct the issue.

 

Let us know how it goes.

 

Thanks!

Ej

Hiker
Posts: 6

Re: I want to switch wifi band, but the preference is not displayed.

Thank you for your information. 

 

Although I updated it manually, Wi-Fi band setting screen is not displayed again.

 

Does the specification differ in the area where it sells?
This camera was purchased from an authorized distributor in Japan.

 

I wanted to connect to FeiyuTech G6 and use it, but G6 can only connect at 2.4 GHz.
GoPro explained that it is possible to switch Wi-Fi band.
Unfortunately it does not seem to be possible...

 

 

Hiker
Posts: 6

Re: I want to switch wifi band, but the preference is not displayed.

Hi Everyone.

 

I contacted an authorized distributor.
I got a response saying that it was set not to change the band in Japan.


There was no explanation for a clear reason.

 

Unfortunately, there is no choice but to accept it if it is a specification.

 

I would like to ask gopro to abolish meaningless restrictions and clear explanation of specifications.
It's a very good product ...

GoPro
Posts: 8,949

Re: I want to switch wifi band, but the preference is not displayed.

 

Hi @swiftstar46320

 

The restriction is not initiated by GoPro.

There are countries that do not allow devices to emit a 5GHz Wi-Fi band,

 

Regards,

Ej