09-12-2020 02:08 AM
You can only purchase from GoPro through the web page, not by phone.
However, if you want to contact them, you can do so here https://gopro.com/help/ContactUs
09-12-2020 03:05 AM
Make your Sale on Amazon. but hte product, you have a issue, return it, when the item gets scanned at the postal services, within 24 hours the funds are back in hand. with gopro its never gonna be happening, even the warranty done at Amazon is available, many here can not get with support at all.
GoPro system is for dinasuares
09-12-2020 03:24 AM
09-12-2020 03:52 AM
Thank you to all who have responded.
My problem is, I live in Japan. Funny enough, the prices are better, even with additional shipping fees, if I purchase from Amazon USA. I've tried the link suggested by danielr15,but GoPro reps have not responded. I'd like to chat or talk w a GoPro rep before buying. They seem to make it difficult.
09-12-2020 05:17 AM
If you're on this site Before you buy:
Just look at hte support. Now I always find better sales not at an Official site, $289.00 for a bundle pkg. Yes you can get two hero 8' at a Costco if a member and also have less trouble returning.
Amazon like said best place.
change your Japan support to US support and you will get through, not a good thing with gopro if asked. the issues with gopro are quite clear. not all have it but they are layed out in front.
09-12-2020 08:55 AM
Hello @genkikid. I was able to locate your Support case using the email address associated with your Support Hub profile. Our Support Team tried contacting you to no avail. Make sure that your phone/network isn't blocking unknown calls.
Please try to resubmit another request through https://gopro.com/help/ContactUs. Once on the page, fill out the form and you will be given an option to initiate a chat conversation or to request a callback. Be sure to put in your best contact number on the form.
If you come across issues submitting your request, if you haven't yet, try again after clearing cache and cookies or using a different browser. You may also explore using an incognito browser to see if it makes a difference. Also, please manually enter the details on the form; do not copy-paste the info.
You can also try initiating a chat session.