I've connected my Go Pro 7 black to my computer but nothing is happening. What can I do? [ New ]

[kimberleyj17842]

I have a Go Pro Hero 7 Black which I've only used once. I'm trying to upload the footage  via a cable connected to the computer but nothing is happening. Have I done something wrong ?

[danielr15]

Did you turn the camera on after plugging it in? Do you have the Quick Desktop app on a Windows 10 or Mac computer?

[fishycomics]

walk us both through the steps before we start questioning

 camera is not auto plug in , it hit hte mode on for 3 seds tops, allow to recognise and  chose then. like your other stuff you own....

[sylvaing]

Had the same problem and in my case, the solution that worked was to uninstall the USB device drivers from Device Manager and reboot. They USB device drivers were redetected and my camera was then recognized. This was the last resort steps recommanded by GoPro. Evrything else failed for me.