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Sightseer
Posts: 2

I placed and order with $100 rebate for old camera but did not receive a label

 How do I request the shipping label?  I can't find an easy way to do this, very frustrating!

 

I got an order confirmation email that says I should receive the email within an hour but it never came.  

 

 

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Nomad
Posts: 3,236

Re: I placed and order with $100 rebate for old camera but did not receive a label

MAke sure you check your spam folder for the email.

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GoPro
Posts: 6,818

Re: I placed and order with $100 rebate for old camera but did not receive a label

Hello @rapidflame77227. If you're still unable to locate the shipping label, please contact our Support Team so they can assist you further. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

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Sightseer
Posts: 2

Re: I placed and order with $100 rebate for old camera but did not receive a label

I did find the label in the junk mail folder, thanks for the help, all good.

 

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Adventurer
Posts: 12,638

Re: I placed and order with $100 rebate for old camera but did not receive a label

STOP and ask yourself is it worth the  trade up the sale is on and you don't have to trade in. you won't get a furtehr discount with the trade up, poster above could have noted that to you as well since he answers others about it