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Sightseer
Posts: 1

I placed an Trade Up order for a Hero6 on 6/16/18 but did not receive a shipping label

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I did not receive a shipping label for the Trade Up Order I placed for a Hero6 online yesterday. I didn't receive an order receipt confirmation either. Please advise


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GoPro
Posts: 6,097

Re: I placed an Trade Up order for a Hero6 on 6/16/18 but did not receive a shipping label

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Hi @sweetstar46606,

 

Please get in touch with a GoPro Customer Support Representative. 

They can assist. 

 

https://gopro.com/help/ContactUs

Best Regards,

-Jay 

View solution in original post


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GoPro
Posts: 6,097

Re: I placed an Trade Up order for a Hero6 on 6/16/18 but did not receive a shipping label

[ New ]

 

Hi @sweetstar46606,

 

Please get in touch with a GoPro Customer Support Representative. 

They can assist. 

 

https://gopro.com/help/ContactUs

Best Regards,

-Jay