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Hiker
Posts: 12

I paid twice to ups

I paid 55 euro for shipping along with the camera and around half of that when reacived
How could that be fare
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GoPro
Posts: 15,003

Re: I paid twice to ups

Hi @alsufyani

 

You may verify the order with out Support Team.

They are available by phone or chat through https://gopro.com/help/ContactUs

 

Thanks!
Ej

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Hiker
Posts: 12

Re: I paid twice to ups

Thanks all the ways directed me to here

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Adventurer
Posts: 12,600

Re: I paid twice to ups

Two Problems then

 

Contact Us

 

1. In the Phot oBelow is what I can see, you do not,

 

2. @aragon1006  needs to  re do the site so  whenever you a new person comes on you will see in the Post CONTACT US.

 

Problem people have they need others to do their work. and you will need to contact GoPro ask them why you were even charged shipping, why were you even charged SHipping GoPro ships FREE unless you ordered  elsewhere.  or explain to me why shipping was charge

 

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Hiker
Posts: 12

Re: I paid twice to ups

thanks for reaching out

 

I don't need others to do my work, I am not a GoPro plus and I cant benefit from it anyway

 

I tried a couple of times to contact them but a couple of steps direct me to here and day by day I am losing interest in this and feeling regret that I bought the camera from the beginning from GoPro site since I found it cheaper else were.

 

but now with the link, you provided I will send them and see what their reply is.

 

thanks

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Adventurer
Posts: 12,600

Re: I paid twice to ups

 @aragon1006   mauybe you can help the gent/mame  out he/she seems confused.