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Tourist
Posts: 2

I need to reset my gopro 4 silver password. Serial

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Please call me at 916 289 2990

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GoPro
Posts: 15,698

Re: I need to reset my gopro 4 silver password. Serial

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@lnone, you can reset your camera’s Wi-Fi settings using the instructions here: https://community.gopro.com/t5/en/Reset-Wi-Fi-Name-and-Password/ta-p/394276 

If you run across issues pairing your camera to the GoPro App on your mobile device, there are some troubleshooting steps at https://community.gopro.com/t5/en/Troubleshooting-GoPro-App-Connectivity-Issues/ta-p/392964 that will help resolve the problem.

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GoPro
Posts: 15,698

Re: I need to reset my gopro 4 silver password. Serial

[ New ]

@lnone, you can reset your camera’s Wi-Fi settings using the instructions here: https://community.gopro.com/t5/en/Reset-Wi-Fi-Name-and-Password/ta-p/394276 

If you run across issues pairing your camera to the GoPro App on your mobile device, there are some troubleshooting steps at https://community.gopro.com/t5/en/Troubleshooting-GoPro-App-Connectivity-Issues/ta-p/392964 that will help resolve the problem.

Tourist
Posts: 2

Re: I need to reset my gopro 4 silver password. Serial

[ New ]
Reseting the WiFi worked. Thanks. I downloaded a. 12 minute vide onto my phone (slow) on playback audio only no video ?
GoPro
Posts: 15,698

Re: I need to reset my gopro 4 silver password. Serial

[ New ]

@lnone, glad resetting the Wi-Fi worked. Do you get the same playback issue when you view the view directly in the camera? If this only happens on your mobile device, some phones can have a difficult time playing back high-resolution video smoothly. See Choppy Video Playback on Mobile Devices for more details.