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Sightseer
Posts: 1

I'm having trouble with turning my hero 7 black on and off

Hi , I'm having trouble recording with the quick record button , I've ended up with not recording what I wanted and then recording stuff I dont want.

Also the on off button doesn't always turn it off and when it dose it sometimes turns its self back on about 3 seconds later .
Dose anyone have any advice on this or is it just me not knowing how to use it properly
GoPro
Posts: 12,050

Re: I'm having trouble with turning my hero 7 black on and off

Hi @fleethill06

 

Please run a manual software update. https://gopro.com/en/us/update
Once the update is completed, reset the camera to its factory settings. https://community.gopro.com/t5/en/Reset-Camera-Settings/ta-p/388279
Do a test recording and see if it made a difference. 
Let us know how it goes.
 

Thanks!

Ej