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Sightseer
Posts: 1

I love my GoPro. but last month the screen stopped working. Can this be repaired?

[ New ]

My GoPro still works but the screen has stopped working.  Is there a repair for this?


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GoPro
Posts: 21,675

Re: I love my GoPro. but last month the screen stopped working. Can this be repaired?

[ New ]

Hello, @swiftrange16603. We do not offer repair services. Have you ready been able to manually update the camera firmware? If you have and the issue persists, the next step would be to engage our Support team. They will look into options for you. 

 

To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request. 


Should you encounter any issue scheduling a callback or a live chat, please ensure that you are not blocking cookies and have your pop-up blocker disabled.

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GoPro
Posts: 21,675

Re: I love my GoPro. but last month the screen stopped working. Can this be repaired?

[ New ]

Hello, @swiftrange16603. We do not offer repair services. Have you ready been able to manually update the camera firmware? If you have and the issue persists, the next step would be to engage our Support team. They will look into options for you. 

 

To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request. 


Should you encounter any issue scheduling a callback or a live chat, please ensure that you are not blocking cookies and have your pop-up blocker disabled.