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Sightseer
Posts: 1

I lost my Gopro

[ New ]

Hello,
unfortunately I lost my gopro in the sea and I want to ask you.. Is it possible to..
1) find it?
2) Block it?
3) Get data from it?
4) Delete all data?

 

Thanks for answer,

Tomáš Foldyna


Accepted Solutions
GoPro
Posts: 19,223

Re: I lost my Gopro

[ New ]

Hello @foldasfcb

 

Sorry to hear about the lost camera. Blocking data, getting data, and deleting data from the camera is not something that we are able to do. Finding it is possible, but that would entail physically looking for the camera in and around the area where it might have been lost. If you contact our Support team, they will be able to look into options for you. You can reach them via phone or chat through https://gopro.com/help/ContactUs

 

Best regards, 
Marius

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All Replies
GoPro
Posts: 19,223

Re: I lost my Gopro

[ New ]

Hello @foldasfcb

 

Sorry to hear about the lost camera. Blocking data, getting data, and deleting data from the camera is not something that we are able to do. Finding it is possible, but that would entail physically looking for the camera in and around the area where it might have been lost. If you contact our Support team, they will be able to look into options for you. You can reach them via phone or chat through https://gopro.com/help/ContactUs

 

Best regards, 
Marius