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Sightseer
Posts: 1

I just bought a Hero 5 Black on January 2nd. on 1/8 and full battery camera shut off without warning

I just bought a Hero 5 Black on January 2nd. on 1/8 and full battery charge, within 2 hours the camera shut off without warning. When I tryed turning it back on it would not. I took the battery out and reinstalled it and still it did not turn on. I then plugged in the charging cable in and the screen on the camera said it was charging from 0 %. I charged it fully and so far into 1/9 the camera seems fine and holding charge and not turning off. What would have caused this please? Is there something i have done wrong? Please assist.

 

Thank you!

Rick G.

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GoPro Community Manager
Posts: 7,039

Re: I just bought a Hero 5 Black on January 2nd. on 1/8 and full battery camera shut off without ...

Was it in use during the two hours? Was the wireless connection still turned on?