Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 1

I have to remove the battery a lot (Hero8)

[ New ]

I use the quick capture mode frequently and on my last two weekend trips I have had to remove the battery to reset the camera several times a day in order to get the thing to turn on or the quick capture to recognize the button press.  It's a fast fix, just pull the battery out a few millimeters and push it right back in, but it is annoying. 

 

Anyone else having this issue? 

 

Can GoPro address this in a firmware please?

GoPro
Posts: 23,131

Re: I have to remove the battery a lot (Hero8)

[ New ]

Hi @teamdeis

 

Please proceed with a manual software update.

Follow the steps on https://gopro.com/en/us/update/hero8-black

Once done reset the camera to its factory settings.

Let us know how it goes.

 

Thanks!

Ej