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Sightseer
Posts: 1
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I have either scratched or cracked the mode screen. can it be repaired

Hello, I have a hero 5 black. I was snorkelling in North Queensland and the display screen on the front has either cracked or is deeply scratched. Can it be repaired under warranty? I live in Australia however I bought the Camera in NYC in December 2016. I don't want to put it under water in case it is cracked. It is such a great camera and I want to keep using it but not i it is to get wet on the inside and damage it. I have attached a photo of how it looks now.
Gopro photo.JPG

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GoPro
Posts: 3,924

Re: I have either scratched or cracked the mode screen. can it be repaired

Hi @billogopro,

 

Sorry to hear about the issue with your camera. If you reach out to our Support Team by Phone or Chat they may be able to help! https://gopro.com/help/PKBContactus

 

Best,

Ryan

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GoPro
Posts: 3,924

Re: I have either scratched or cracked the mode screen. can it be repaired

Hi @billogopro,

 

Sorry to hear about the issue with your camera. If you reach out to our Support Team by Phone or Chat they may be able to help! https://gopro.com/help/PKBContactus

 

Best,

Ryan

Adventurer
Posts: 10,941

Re: I have either scratched or cracked the mode screen. can it be repaired

Sure it can be replaced  but like said contact gopro. if you buy a super suit   yhat may help you out if you choose not to replace