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Sightseer
Posts: 1

I have a problem with Gopro Quik.

[ New ]
I am having problems with the gopro quik pc application. When loading the video that I want to edit, the program is pasted.
I tried everything, but nothing works. I'm interested in the information that the camera collects, for example the g-matrix. And I can not do it through other programs because I can not find the file that should have this information.
My computer is new, so that should not be a problem. And their technical assistance through the gopro website, is extremely bad.
GoPro
Posts: 6,097

Re: I have a problem with Gopro Quik.

[ New ]

 

Hi @sunnyridge72124,

 

Can you provide the complete specs of your computer? 

Also can you provide exact error code or message if there is? 

What exactly happens?

What is the resolution of the video? 

 

Please get back to us with those details so that we can help. 

 

Best Regards,

-Jay