Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Sightseer
Posts: 3
Accepted Solution

I have a new camera and it is incredibly blurry how do I fix this

 

Accepted Solutions
Highlighted
GoPro
Posts: 6,097

Re: I have a new camera and it is incredibly blurry how do I fix this

May I know the exact settings you used @deftsurf2361

 

Do you have an outdoor picture with enough light?

 

 

If you're taking indoor photos make sure that your camera is steady and the ISO should be at least 400 to 800. 

You may also visit this thread: https://community.gopro.com/t5/Cameras/Poor-photo-and-video-quality/td-p/35016

 

 

Regards,

 

-Jay

View solution in original post


All Replies
Highlighted
GoPro
Posts: 6,097

Re: I have a new camera and it is incredibly blurry how do I fix this

Hi @deftsurf2361,

 

Can you please share the original file and the settings you used?

You can upload the file to any cloud storage and share the link here. 

 

 

Thanks!

-Jay

 

 

Highlighted
Sightseer
Posts: 3

Re: I have a new camera and it is incredibly blurry how do I fix this

Sure, How do I share the files?

Highlighted
GoPro Community Manager
Posts: 7,042

Re: I have a new camera and it is incredibly blurry how do I fix this

You can post images here, or for video, you can upload a sample to YouTube and then share the link to that video here.

Highlighted
Sightseer
Posts: 3

Re: I have a new camera and it is incredibly blurry how do I fix this

Here is just a random photo

 

Screenshot 2019-12-17 at 6.26.50 PM.png
Highlighted
GoPro
Posts: 6,097

Re: I have a new camera and it is incredibly blurry how do I fix this

May I know the exact settings you used @deftsurf2361

 

Do you have an outdoor picture with enough light?

 

 

If you're taking indoor photos make sure that your camera is steady and the ISO should be at least 400 to 800. 

You may also visit this thread: https://community.gopro.com/t5/Cameras/Poor-photo-and-video-quality/td-p/35016

 

 

Regards,

 

-Jay