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Tourist
Posts: 2

I have a new Go Pro Hero5 black. Its fully charged but will not turn on. The screen does not illumin

[ New ]

I have a new Go Pro Hero5 black. Its fully charged but will not turn on. The screen does not illuminate but the red light on the backj will flash and beep if I hold the on switch for a few seconds. 

How do I get it to start please

 

Adventurer
Posts: 13,678

Re: I have a new Go Pro Hero5 black. Its fully charged but will not turn on. The screen does not ill

[ New ]

Followed the quick guide. bat charged, card in.

 

Press side nutton ,  works, or does not work? 

 

pull battery plug in USB TyoeC cable and  press  side Mode button, works or does not work.

 

 

 fails to work dead battery, defective camera. return policy use that. go replace wit ha new camera or get back to where you got from.

Tourist
Posts: 2

Re: I have a new Go Pro Hero5 black. Its fully charged but will not turn on. The screen does not ill

[ New ]

Thanks for your advice. Turns out cameras faulty and being replaced.

 

Adventurer
Posts: 13,678

Re: I have a new Go Pro Hero5 black. Its fully charged but will not turn on. The screen does not ill

[ New ]

great glad you found htat out endjoy