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Sightseer
Posts: 1

I have a gopro hero 7 and it is requiring an update every 3 days? how do i fix this issue?

[ New ]

Yes, I was gifted a GoPro Hero 7 and it is requiring an update every 3 days. When we called customer service after several attempts they finally sent out a new one. The new one came, and now it is doing the exact same thing... how do i fix this issue? 

Backpacker
Posts: 7,744

Re: I have a gopro hero 7 and it is requiring an update every 3 days? how do i fix this issue?

[ New ]

Try manually updating the firmware on your camera (don't use the app).  It sounds like you may have used the app to update and the camera was not updated.  This is why you keep seeing the "update" message when you open the app.