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Anonymous
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I have a Hero3- it won't link with wifi on iphone and ipad. It keeps saying password is incorrect

[ Edited ]

I have now reset the wifi 5 times. I know it is updating because I've changed the name of the camera, but it still keeps saying 'password incorrect' or 'unable to join the network'. I'm ready to throw it in the bin and buy a different brand. Please help!!


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GoPro Community Manager
Posts: 7,034

Re: I have a Hero3 and it won't link with wifi. It keeps saying password is incorrect but it isn't.

@Anonymous - Have you tried resetting the password on the camera? Instructions are at https://gopro.com/help/articles/Block/How-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password. That may help, as well as turning on and off the wifi and the bluetooth on your phone.

 

Thanks,
Jeff

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Highlighted
GoPro Community Manager
Posts: 7,034

Re: I have a Hero3 and it won't link with wifi. It keeps saying password is incorrect but it isn't.

@Anonymous - Have you tried resetting the password on the camera? Instructions are at https://gopro.com/help/articles/Block/How-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password. That may help, as well as turning on and off the wifi and the bluetooth on your phone.

 

Thanks,
Jeff

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Sightseer
Posts: 1

Re: I have a Hero3 and it won't link with wifi. It keeps saying password is incorrect but it isn't.

I have the same problem and have reset and updated the camera multiple times using every process I can find.

 

I've tried resets and the default password won't work.

 

I've tried updating (changing) the camera name and password and it won't work.

 

I've forgotten all networks on my device with both of the above and it won't work.

 

As cool as the GoPro is, using it is a huge PITA.