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Sightseer
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I forgot my hero session password and cannot connect to the app now. How do I fix this?

I got a new phone and want to connect my Hero Session to it, but forgot the password to the WiFi and do not know how to reset it.  Can anyone help?


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GoPro
Posts: 3,924

Re: I forgot my hero session password and cannot connect to the app now. How do I fix this?

Hi @xoxobangbangmo,

 

Check out this article. It will walk you through the process for resetting that cameras password:

 

https://gopro.com/help/articles/block/How-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password

 

Best,

Ryan

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All Replies
GoPro
Posts: 3,924

Re: I forgot my hero session password and cannot connect to the app now. How do I fix this?

Hi @xoxobangbangmo,

 

Check out this article. It will walk you through the process for resetting that cameras password:

 

https://gopro.com/help/articles/block/How-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password

 

Best,

Ryan