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Sightseer
Posts: 1

I cant connect mi hero 7 black with mi samsung A50

hi evereyone

 

a month ago I bought my hero 7 black, and recently I changed my cell phone, I had a galaxy s6 edge and everything worked correctly, but now that I bought a galaxy A50, I didn't connect the camera to the cell phone.

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GoPro
Posts: 12,851

Re: I cant connect mi hero 7 black with mi samsung A50

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Tourist
Posts: 9

Re: I cant connect mi hero 7 black with mi samsung A50

Hola sigue sin funcionar con esos pasos que comentas.

 

Se está trabajando en la solución del problema?. Mi cámara tiene escasos 10 días de compra y no funciona con mi galaxy A50.

 

Por favor urge que corrijan estos problemas.

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GoPro
Posts: 10,088

Re: I cant connect mi hero 7 black with mi samsung A50

Hello @stoutalp1717. This maybe due to the Bluetooth of the A50. Based on the Android OS that you have, your device supports the latest version of the GoPro App. Our team is looking into the issue to see what can be done to establish some form of connectivity with the Samsung A50 phone.