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Sightseer
Posts: 1

I cannot delete my account

I had an old hero 4 and purchased a new hero 7 I cannot link this camera without deleting old account . Please help
GoPro
Posts: 10,259

Re: I cannot delete my account

Hi @kristenv1223

 

Are you trying to add the HERO7 Black as a new device under your GoPro account?

Go to gopro.com then sign in with your email and password.

Click on the profile icon then select settings.

Go to Devices tabs then you should be able to add your new camera.

 

Let us know how it goes.

 

Thanks!

Ej