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Tourist
Posts: 1

I can't contact gorpo support

[ New ]

Hello,

I have been trying to contact support since weeks by web page and I have not received a response, even I have the suscription and it is very difficult to contact them

I need to change my Gopro 8 black because it doesn't turn on even doesn't charge.

I need a solution as soon as possible, because I paid my suscription and I want to use my Gopro. 

GoPro
Posts: 23,218

Re: I can't contact gorpo support

[ New ]

Hi @carodls

 

Sorry for any trouble caused.

Please submit a new request through https://gopro.com/help/ContactUs

Should you encounter any issue scheduling a callback or a live chat, please ensure that you are not blocking cookies and have your pop-up blocker disabled.
You may also try a different browser or go on incognito mode.
Please take note of the case number for reference.

 

Thanks!

Ej