11-19-2019 01:53 AM
I just unboxed a Hero Black 05. I have downloaded the app but cannot connect with the camera. I follow the instructions but with no success. Any tips or advice?
Also, I am trying to register the camera on this site, but for the life of me cant read the serial number that is inside the battery casing. How???
11-19-2019 02:10 PM
May I know what phone are you using?
Have you tried clearing your Phone's Bluetooth Settings?
Try to delete or unpair your camera from your phone's bluetooth settings if you can see it there.
Reset the camera and pair it again.
If issue persist try to update your camera manually.
Regarding your camera's serial number.
It can also be found on your camera's settings.
Under preferences and about this GoPro.
11-19-2019 11:36 PM
My phone is a LG G7 ThinQ.
So I may have had a blonde moment. I was on my home wifi network when I tried to connect to my Hero5. As soon as I disconnected with it, my phone picked up my camera. So I understand the wifi part now.
I had no idea the phone and camera also connects by Bluetooth. Is this something I should setup?
Thank you re the serial number. Helps allot!