- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
05-02-2019 03:03 PM
I can not change the name of the camera
[ New ]Hello all,
I am trying to change the name of my HERO5 Session back to its normal setting but there doesn't seem a possible way to do that through both apps Quik and Capture.
The reason I am trying to reset the camera's name settings or personalizing the name is that a friend of mine borrowed the camera and paired it to their Ipad, and when they've returned it the camera's name has changed to their name! They're saying that the name change happened automatically and that they did not know how to bring it back to its original setting and neither do I.
So, I am currently using my camera while it's calling itself someone else's camera! and this is quite frustrating.
Any idea how this could be solved?
Thanks.
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
05-02-2019 03:31 PM
Re: I can not change the name of the camera
[ New ]Hi @noblehero6038,
You will have to reset the camera's Wi-Fi settings so you can give it a new name again. Please follow these troubleshooting steps accordingly:
- Remove your camera entry from the GoPro App's history.
- Android: Open GoPro App. Press and hold the image of the camera and delete the entry from your camera history.
- iOS: Open GoPro App. Tap the pencil icon in the top-left corner of the Camera menu page. Tap the red X icon to delete the camera entry from your app’s history.
- Reset your camera’s Wi-Fi settings using the instructions HERE.
- Delete the GoPro camera under the Bluetooth and Wi-Fi entries in your mobile device’s settings before attempting to re-pair to your GoPro using the instructions HERE.
Hopefully this helps.
Ann
All Replies
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
05-02-2019 03:31 PM
Re: I can not change the name of the camera
[ New ]Hi @noblehero6038,
You will have to reset the camera's Wi-Fi settings so you can give it a new name again. Please follow these troubleshooting steps accordingly:
- Remove your camera entry from the GoPro App's history.
- Android: Open GoPro App. Press and hold the image of the camera and delete the entry from your camera history.
- iOS: Open GoPro App. Tap the pencil icon in the top-left corner of the Camera menu page. Tap the red X icon to delete the camera entry from your app’s history.
- Reset your camera’s Wi-Fi settings using the instructions HERE.
- Delete the GoPro camera under the Bluetooth and Wi-Fi entries in your mobile device’s settings before attempting to re-pair to your GoPro using the instructions HERE.
Hopefully this helps.
Ann
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
05-03-2019 12:44 AM
Re: I can not change the name of the camera
[ New ]Thank you @aenriquez
That worked for me pretty well.
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
05-03-2019 09:06 AM
Re: I can not change the name of the camera
[ New ]Awesome to hear that, @noblehero6038. Feel free to post back if anything else comes up. Stay stoked, and have fun capturing moments using your GoPro!