10-16-2016 10:39 AM
Sorry to hear about that @andyb66.
When inserting the SD card, does it match
the SD card GoPro recommended, and if
so try reformatting the SD card and see if that works.
10-16-2016 01:05 PM
@andyb66 - Each brand produces SD cards that write at different speeds. The GoPro cameras produce a lot of data, so the cards need to be able to write the data very quickly. Here's a list of some of the cards we recommend... https://gopro.com/help/articles/Block/microSD-Card-Considerations
Assuming your card is on the list, there are a couple of things you can do to try to correct the SD ERR issue. First is to make sure your camera is running the latest firmware. Next is to reformat the card in the camera. If that does not work, you can try to reformat the card using your computer (Windows | Mac).