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Tourist
Posts: 3

I bought a gopro 3+ from Ebay

So I bought a gopro 3+ from Ebay and I want to change wifi password is there a way to do so because he claims he forgot the password. The name of the gopro is his name so it is not stolen.
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Adventurer
Posts: 12,835

Re: I bought a gopro 3+ from Ebay

Let me ask you thins,  Did you factory reset the camera so  it  has nothing on it at all?

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Tourist
Posts: 3

Re: I bought a gopro 3+ from Ebay

Yes that's the first thing I did
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GoPro
Posts: 16,058

Re: I bought a gopro 3+ from Ebay

Hello @yetifresh

 

Please follow the steps on this link to reset your camera's Wi-Fi settings.

Once done, proceed with the pairing process.

 

Let us know how it goes.

You may also reach out to our Support Team for assistance.
https://gopro.com/help/ContactUs     

 

Thanks!

Ej

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Tourist
Posts: 3

Re: I bought a gopro 3+ from Ebay

Worked like a charm thank you
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GoPro
Posts: 7,490

Re: I bought a gopro 3+ from Ebay

You're awesome, @yetifresh! Feel free to post back if you have any further questions.

 

Stay stoked, and have fun capturing moments using your GoPro!