Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Is your GoPro gear up to date? Check to see If it is on our Update page.
Posts: 8

I am not able to buy GoPro 9 - worst checkout experience

[ New ]

GoPro please ask your software QA team sucks and they are nit testing test the website, you guys are losing the sales due to some silly reasons and I am feeling sad at the same frustrated.  

1. Added the GoPro 9 along with Bundle + 1-year subscription into the cart 

2. Added the Billing address 

3. Verified the address 

4. Add the CC details 

5. Review 

6. place an order - This step is gone its never taking me to the next page at all and I am frustrated trying more than 50 times at least 


  • I didn't expect to go through things like this with your brand.
  • I just want to put money in your pocket and get the items I want at a reasonable time. What makes it so difficult?


> I have changed my CC details and used different cards and different address still the same 

> If you guys keep the same issue in your website I don't think no one will ever buy 

> Or you guys just wanted doing this to get the traffic on your site and cant buy 

> If your seeing this message please help me to buy your product 

> please call me and help me at 2027518533 and I will be out of the country in a weeks time so contact me asap


Note: I have tried attaching many images but since ur website is really slow couldnt able to add one