Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Tourist
Posts: 2

I am having trouble switching off my GoPro - it suggests I try a manual update but am having trouble

When I try to register my camera for a manual update it says the number I have put in is for a "different" camera. Not sure what to do next

Highlighted
GoPro
Posts: 17,481

Re: I am having trouble switching off my GoPro - it suggests I try a manual update but am having ...

Hi @activesurf886

 

Make sure you are on the correct update link based on your camera model.

https://gopro.com/en/us/update

 

For reference, you may also check Find Your GoPro Serial Number

 

Let us know how it goes.

 

Thanks!
Ej