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Sightseer
Posts: 1

I am having trouble switching off my GoPro - it suggests I try a manual update but am having trouble

When I try to register my camera for a manual update it says the number I have put in is for a "different" camera. Not sure what to do next

GoPro
Posts: 10,731

Re: I am having trouble switching off my GoPro - it suggests I try a manual update but am having ...

Hi @activesurf886

 

Make sure you are on the correct update link based on your camera model.

https://gopro.com/en/us/update

 

For reference, you may also check Find Your GoPro Serial Number

 

Let us know how it goes.

 

Thanks!
Ej